In my last blog entry, I discussed why you need a solid demand management process. Demand is what others are asking you to do. It is your “to-do” list or backlog of activities. From this list or backlog, you must be able to select the right work. The other part of what you do for a living is executing the work: doing work right. Therefore, “right work” (what is best to do next) vs. “work right” (what people, processes, or tools will be employed to do the work in the most effective way).
Working hard is great, but if you are not focusing on what is important to the business, all that hard work is misguided or inappropriate. Info-Tech Research Group states that 47% of business leaders feel that business goals are unsupported by IT. Wow, that seems incredibly high. Clearly, there is a disconnect between IT and business leaders. Wait a minute: shouldn’t the head of IT be a business leader too? If IT fails to support the projects or programs that benefit the business, then IT is perceived as not delivering value, not contributing to increasing revenue or reducing costs, and basically providing very little real value.
Reflect for a moment and think about who is one of your favorite and most inspiring leaders. Who did you select and why do you pick that person? Do you feel a connection or inspiration with this person? And why do you feel inspired and connected? Exceptional leaders don’t just transmit information; we can all do that. It is not only what you say (information), but how you say it. One of my favorite leaders is Winston Churchill. He had an amazing ability to communicate, connecting and inspiring millions through Britain’s darkest hours. His ability to effectively communicate was one of his greatest strengths. For example, in this simple statement of Churchill’s, “Success is not final, failure is not fatal: it is the courage to continue that counts,” he conveys so much.
PDSA announces an informative and instructive complimentary seminar on Project Planning to be presented on Tuesday, May 17. In this PDSA seminar, we will define, discuss and provide examples for creating a project plan: your key to a successful project. You will also learn each step in creating a project plan, which includes the work breakdown structure, resourcing, estimation, scheduling and resource loading. In just a quick 45 minutes you will discover or enhance your project management planning skills to begin using immediately.
PDSA will be presenting several great sessions at the DevIntersection Conference to be held at the Disney Swan Hotel April 18-21.
Yes, that's a fact! When the activity of defining requirements is either skipped or poorly performed, the resulting application software just does not meet your customer's requirements.
Online Enrollment Project (PRO Enroll)
PRO Enroll is a public website that allows groups to conduct their annual open enrollment online. Using a link provided by their enrollment coordinator, employees can self-register on the site. Once registered, they enter their personal information and make their insurance selections from the plans offered to their group. Each plan offering has detailed benefit and pricing information to assist the employee in making their selection. Once the employee has made their selections, they proceed to the application step to complete their enrollment.